This privacy statement describes how Lahorelawns.in collects and uses the personal information you provide on our Web site: www.lahorelawns.in . It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Personally Identifiable Information We Collect When you register for an account on the site, make a purchase, sign up to receive promotional emails from us, or contact us for support or with questions the types of information we will collect about you includes: Your Name, Address, Phone Number, Email Address How We Use Your Personally Identifiable Information The site is an online shopping portal and uses the submitted information for sale-related transactions only. Information about customer's email id is used during the course of order processing to make enquiries and get additional inputs/clarifications. The address and telephone number is used for the purpose of mailing the ordered consignment. Other than these areas, the information has no commercial usage.

Online Payment We use paytm for processing online payments. We/paytm do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store Facebook Connect You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network. Service Providers We use other third parties such as a shipping company to fulfill orders, and a payment gateway company to bill you for goods and services, and an email service provider to send out emails on our behalf. We use Live Chat to assist you if you have questions while using our site or regarding your order. When you sign up for our services, we will share your personal information as necessary for the third party to provide that service. Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site Security The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Lahorelawns is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control. Cookies A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited The use of cookies by our [partners, affiliates, tracking utility company, service providers] is not covered by our privacy statement. We do have access or control over these cookies. Our [partners, affiliates, tracking utility company, service providers] use session ID cookies [to make it easier for you to navigate our site, in order for you to use the shopping cart, etc. Lahorelawns is trademark registered under trade mark registration act - India

Return Policy

Lahorelawns follows a transparent returns policy for all products bought from the online store.

• You can return only unused products you have ordered if informed on the same day of Delivery.

• Used products cannot be returned.

• Once the product is received back, we'll arrange Exchange or *Refund as requested.

• To start the return process for your order, please enter your email address or phone number and the order number below and email us on lahorelawns@gmail.com or whatsapp 8716910786 What items are returnable? You can return only unused products you have ordered if informed on the same day of Delivery.

  • They must be in original condition

  • For clothing, unwashed and unworn

  • Used products cannot be returned.

  • In the original packaging

Are there any charges for return?

• There are courier charges for return

How will I get my refund?

• Refund for all orders is refunded/credited to your actual mode of payment at the time of purchase

How soon will I get my refund?

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If you are approved, then your refund will be processed